Success Story: WSO2

wso2-nav-logo

Building documentation for enterprise open source software provider WSO2.

 

The Story

WSO2 builds open source enterprise-level software for major organizations and government entities. When they came to Young Copy they had little documentation in place and needed a core framework and starting point to build out documentation for, at the time, 16 products.

We quickly started building documentation in Confluence, a fast, web based, commercial grade wiki system. With Confluence we developed documentation pages in a logical, sequential order for end users to pick up on how to integrate, configure, and use WSO2 products quickly.

As a result, WSO2 could easily build out documentation for all 16 products with the ability to add more products as the company grows.

Ready to talk? Contact us today.

The Facts

Services Used

  • Technical Writing
  • Technical Editing

Platforms

  • Confluence

Type

  • Major Project

Personnel

  • 5 Technical Writers

Industry

  • Service Provider
  • Technology
  • Software

Website

www.wso2.com

Related Success Stories

r1soft

R1Soft

Building technical documentation from the ground up for R1Soft allows customers to install solutions without having to contact support.

Read R1Soft Success Story

 

Five9

Five9

Cloud based call center software on demand Five9 hired Young Copy to build their documentation from the ground up using RoboHelp and our highly skilled technical writers.

Read Five9 Success Story

 

 

ingenico

Ingenico

Ingenico hired us to migrate, setup, and build out documentation for their Enterprise level devices and software.

Read Ingenico Success Story